Responsible Gaming
Gaming Should Be Entertainment
At Parimatch, we believe that online gaming should be enjoyable entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It carries real risks, and we encourage all players to approach it with caution and moderation.
Please gamble only with money you can afford to lose, and never view it as an investment or income source.
Age Verification
Online gaming on Parimatch is strictly reserved for individuals who are 18 years of age or older, or the minimum legal age for gambling in their jurisdiction in India.
We are committed to preventing underage gambling. If you are below the legal age, please do not register or play on our platform.
Warning Signs of Problem Gambling
Please take a moment to reflect on your gaming habits. Consider if you experience any of the following:
- Chasing Losses: Returning to gamble in attempts to recover money you've lost
- Hiding Gambling Activity: Keeping your gaming secret from family or friends
- Loss of Control: Unable to stick to limits you've set for yourself
- Escalating Bets: Needing to wager larger amounts to achieve the same excitement
- Neglecting Responsibilities: Missing work, school, or personal obligations due to gambling
- Financial Strain: Using borrowed money, credit cards, or savings to fund gambling
- Emotional Dependence: Gambling to escape stress, anxiety, or negative emotions
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Relationship Problems: Gambling is causing conflict with loved ones
- Withdrawal Symptoms: Feeling anxious or irritable when not gambling
If you recognize any of these signs in yourself, please seek help immediately.
Self-Help Tools & Player Controls
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose in a given period
- Betting Limits: Restrict the size of individual wagers
- Reality Checks: Enable pop-up reminders at regular intervals to check your playing time and expenditure
- Time-Out/Break: Take a voluntary break from your account for a set period without closing it permanently
- Self-Exclusion: Permanently or temporarily exclude yourself from accessing your account
We encourage you to use these tools proactively. Contact our customer support team for assistance in setting up any of these controls.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:
India
- All India Gaming Federation (AIGF): Provides information and resources for responsible gaming in India
- National Institute of Mental Health and Neurosciences (NIMHANS): Offers counseling and support for gambling addiction
International Resources
- GamCare (UK): www.gamcare.org.uk — Free counseling and support services
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Confidential counseling
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Educational resources and support
- National Council on Problem Gambling (USA): www.ncpgambling.org — Helpline and referral services
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information on gambling addiction prevention and support
Helpline Numbers (India): If you need immediate assistance, please contact mental health professionals or visit your nearest healthcare facility.
If You Need Help
Problem gambling is a serious issue, but recovery is possible with the right support. If you or someone you know is struggling, please don't hesitate to reach out for help today.
Your well-being is important to us. Contact one of the support organizations listed above, speak with a trusted friend or family member, or visit a mental health professional.
Remember: Seeking help is a sign of strength, not weakness.
Parimatch Support
Our customer support team is available to assist you with responsible gaming tools and concerns. Contact us through your account dashboard or reach out directly to our support team for confidential assistance.